5th May 2026
Current connectivity issues with .de domains
Dear Customers,
Please be advised that there is currently a major technical disruption at DENIC eG (the central registry for .de domains) affecting the accessibility of websites and email services. This issue specifically impacts domains secured with DNSSEC.
Please note that this is a widespread infrastructure issue beyond our direct control. ...
5th May 2026
Maintenance work on our network
Dear Customers, We would like to inform you of upcoming maintenance work on our network infrastructure.
Start: Tuesday, May 12, 2026, 3:00 a.m. (CET)End: Tuesday, May 12, 2026 5:30 a.m. (CET)
During this time, you may experience several interruptions to your services. However, we are doing our best to keep any disruptions to a minimum and ...
5th May 2026
Ascension Day - Support Hours
Dear Customers,
Our office will be closed on Thursday, May 14, 2026, due to the holiday (Ascension Day). Starting May 15, 2026, we will be available again during our regular business hours. In urgent cases, you can reach us at the phone numbers and email addresses you already know.
We wish you and your loved ones a pleasant and relaxing ...
4th May 2026
Current Status Report: Network Connectivity Issues (Frankfurt Area)
Dear Customers,
We are currently experiencing network service disruptions in the Frankfurt area. This is due to a physical fiber optic cable damage, resulting in increased latency and occasional packet loss, particularly affecting data traffic with the Deutsche Telekom network.
The necessary splicing work by the local technical team has already ...
