Our support is available around the clock via ticket system or e-mail. The response time depends on the current workload in support, but it usually takes no longer than 24 hours. If you have not received an answer from us after 24 hours, you are welcome to check the status of your request with us. In about 99% of the cases you will receive an answer from our support after 1-2 hours.
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Can I use my account for commercial purposes?
Of course, you may also use your account for commercial purposes. The World Wide Web is the most...
What do I need to consider when sending a support request?
If you have a question that you can't find an answer to in our FAQs, please contact us by email...
My question about "emails" was not answered here.
If you have a question to which you have not found an answer in our FAQs, please contact our...
I have lost my password! Where can I have it reset?
In the event that your access data can no longer be found, you can request a new password at any...
My ticket was closed although the problem has not been solved yet.
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