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Knowledgebase

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Categories

General questions (13)

This section contains solutions to general questions about our offers and services.

Accounting & Payment (5)

Do you have questions about your accounting? Here you will find the answers to the most common questions about accounting.

Databases (8)

Problems with a database? Many customers often have the same problems and therefore you can find the most common questions about this topic here.

Domains (9)

Domain names can cause problems from time to time, because domains are very dependent on DNS servers. A large part of the questions are answered here.

E-Mail (7)

Here you can find help, error descriptions and hints about sending and receiving e-mails.

Nextcloud (3)

Knowledgeable articles about our Nextcloud products

Plesk (7)

Plesk is a management interface for web hosting accounts and servers.

Datacenter (8)

If you have questions about our data center, then you are in the right place. Here you will find everything you need to know about our data center.

SSL Certificates (5)

Everything you need to know about SSL certificates

Technical issues (10)

Technical problems can occur and therefore we have summarized most questions here at a glance.

Most Popular Articles

What are your bank details?

For the transfer of open invoices you can use the following bank details:Kreissparkasse...

My previous provider has returned the domain to DENIC (Transit, On-Hold).

If your previous provider has returned the domain to DENIC and you still want to transfer the...

Does Net-Build allow the sending of advertising messages?

The distribution of SPAM (UBE/UCE) is strictly prohibited in accordance with our General Terms...

How do I order an SSL certificate?

You can order an SSL certificate very easily in our store under SSL certificates. If you have any...

My question about "emails" was not answered here.

If you have a question to which you have not found an answer in our FAQs, please contact our...

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